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A technical support specialist is someone who provides assistance and technical support to either businesses or consumers that are experiencing technical, hardware, or software issues. Some examples of these issues are slow performance, connection problems, and an inability to access data.  Most Technical Support Specialists work in two ways, providing assistance and support to the company itself or to outside customers from a help desk or over the phone in a call center. Depending on how big the company is, the work of a Technical Support Specialist may span over several areas of expertise or just one.  Some companies employ Technical Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests. Technical Support Specialists are employed by all sorts of companies. As long as they use specialized software or hardware, they will require to have an IT team with a Technical Support Specialist am

A systems software engineer designs computer software systems that streamline internal operations, such as communications, inventory and record keeping in industries ranging from finance to medical research. He or she may also design and maintain the intranet that connects various departments within an organization, provide technical support and design the company's computer security system. In contrast to programmers who code software programs so that they will function, software engineers work on a broader scale, employing a bird's eye view to design algorithms that direct a computer's actions. Looking forward, the U.S. Computer software engineers apply engineering principles and systematic methods to develop programs and operating data for computers. If you have ever asked yourself, “What does a software engineer do?” note that daily tasks vary widely. Professionals confer with system programmers, analysts, and other engineers to extract pertinent information for

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