IT Support Specialist Email List

The IT Support Specialist I serves as the primary expert for troubleshooting software and hardware issues related to RecTrac, Micros, GEN and future software platforms for the Department. This includes first-tier troubleshooting of registration software, network, Citrix and OS issues; along with second-tier diagnostic of firmware, hardware, replacement of equipment and talking staff through a series of actions either over the phone or face-to-face. The position acts as one of the managers responsible for purchasing, delivering, installing, managing and cataloging the operations of all peripheral hardware and equipment that is used at Department sites. 
The IT Support Specialist will be required to work under general direction with minimal supervision to deliver projects and tasks. This position will also provide second-tier managerial support for all unresolved issues generated by Help Desk clients and staff, as well as manage all computer terminals used by the Help Desk office. This includes researching, testing and deploying software updates and new applications needed for operations and various trainings.
https://globalb2bcontacts.com/Healthcare-email-list.html

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